Perfect Phrases for Conflict Resolution: Hundreds of Ready-To-Use Phrases for Encouraging a More Productive and Efficient Work Environment download free [PDF and Ebook] by Lawrence Polsky

Perfect Phrases for Conflict Resolution: Hundreds of Ready-To-Use Phrases for Encouraging a More Productive and Efficient Work Environment download free [PDF and Ebook] by Lawrence Polsky year 2011
  • Book name: Perfect Phrases for Conflict Resolution: Hundreds of Ready-To-Use Phrases for Encouraging a More Productive and Efficient Work Environment
  • Author: Lawrence Polsky
  • Release date: 2011/10/6
  • Publisher: MCGRAW-HILL EDUCATION - EUROPE
  • Language: English
  • Genre or Collection: Business, Finance and Law
  • ISBN: 9780071756167
  • Rating: 9.56 of 10
  • Votes: 212
  • Review by: Mariam Falls
  • Review rating: 9.75 of 10
  • Review Date: 2018/9/7
  • Total pages: 176
  • Includes a PDF summary of 18 pages
  • Description or summary of the book: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEConflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire.Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:A micromanaging supervisorAn underperforming employeeA peer's disruptive work habitsUnreasonable or unethical customer requestsAbrupt, rude, and unprofessional coworkers
  • Estimated reading time (average reader): 12H13M19S
  • Other categories, genre or collection: Family & Relationships, Business Communication & Presentation, Management & Management Techniques
  • Available formats: PDF, AZW, EPUB, WORD, RB, TXT, DOC, CSV. Compressed in EML, RAR, RZ, ZIP, ARC
  • Download servers: ge.tt, Torrent, MEGA, BitShare, MyUpload, Hotfile
  • Format: Paperback
  • Approximate value: 10.76 USD
  • Dimensions: 127x203x13mm
  • Weight: 175g
  • Printed by: MCGRAW-HILL Professional
  • Published in: New York, NY, United States
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